Forum Discussion

Castingwannabe's avatar
Castingwannabe
Reel Rookie
3 years ago

TCL Roku tv seen by device but will not connect.

My tv is seen by my device and even gets to the point of connecting but doesn't go all the way.  It stops at the black screen with the purple status bar that reads "starting video from ...." And list...
RokuJanadeeK's avatar
RokuJanadeeK
Retired Moderator
2 years ago

Hi MrWizard209,

Thanks for letting us know.

May we know the following details?

  • Which of your devices has this issue? Could you provide us with the device ID by going through Settings > System > About?
  • What have you done so far in an attempt to fix this issue?
  • What mobile brand are you using to perform screen mirroring?

With more details, we'll be able to provide an accurate resolution. Please keep us posted.

Regards,
Janadee