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Jashan5115's avatar
2 years ago
Solved

Tcl Roku tv not connecting to voice remote after factory reset

  I bought this TV ( TCL Roku Tv) from Walmart clearance today, it doesn’t have a remote. so, I bought one remote from Walmart Roku voice remote. I factory reseted the TV from buttons behind the Tv. After turning it came up on language interface and remote started pairing. It has been 6 hours but it’s still pairing. Tried multiple times. 

  • A warm welcome here in the Roku Community, Jashan5115!

    Thank you for reaching out about pairing your Roku Voice Remote to your TCL Roku TV. I'd be happy to further assist you with this. 

    I highly suggest purchasing a remote directly from TCL, as they manufacture their own player hardware, including their remote. You may also check out the Roku TV Remote, which works well with all Roku-branded TVs. 

    I hope you find this information helpful.

    Best regards,
    Carly

1 Reply

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    A warm welcome here in the Roku Community, Jashan5115!

    Thank you for reaching out about pairing your Roku Voice Remote to your TCL Roku TV. I'd be happy to further assist you with this. 

    I highly suggest purchasing a remote directly from TCL, as they manufacture their own player hardware, including their remote. You may also check out the Roku TV Remote, which works well with all Roku-branded TVs. 

    I hope you find this information helpful.

    Best regards,
    Carly