Forum Discussion

Kuro1337's avatar
Kuro1337
Reel Rookie
2 years ago

TCL Roku TV missing Caption Styles

I recently bought a TCL 55RC630K Roku TV 55" and I'm trying to change the horrible default closed caption / subtitle style, which is a tiny dark gray box with gray text in it, to something actually u...
RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi Kuro1337,

Thanks for joining us here in the Roku Community!

We understand, and we appreciate you for letting us know about this. We'd like to take a closer look into it.

When you say "don't exist" do you this feature but no further inputs to make changes? Or no option for Caption style on the Accessibility board.

You can also share a picture on the option you're seeing.

Please keep us posted.

Thanks,

Rey

  • Kuro1337's avatar
    Kuro1337
    Reel Rookie
    2 years ago

    Hi, thanks for the quick response! When I say this option doesn't exist, there is no such menu point under the accessibility heading of the settings menu. I have attached pictures of the complete accessibility menu. If I press the * button while watching content, effectively the same list is brought up! Which still does not contain a Styles option.

     

    • RokuERey's avatar
      RokuERey
      Retired Moderator
      2 years ago

      Kuro1337,

      Thanks for the update and for sharing this information.

      Could you share with us the current build version of this by navigating to Settings>>System>>About?

      Keep us posted.

      Thanks,

      Rey

      • Kuro1337's avatar
        Kuro1337
        Reel Rookie
        2 years ago

        Sure,

        Software Version : 12.5.0 - build 4176-DG