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j04's avatar
j04
Newbie
2 years ago

TCL Roku TV dolby vision plays in blue and green colors.

I have a TCL S525 tv.  Dolby vision only displays in blue and green colors.  This occurs on Dolby vision access, Disney +, and Paramount .  Other shows not Dolby vision work fine.

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  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi j04,

    Thanks for your first post here in the Roku Community!

    We appreciate you letting us know about the issue you've encountered.

    Could you tell us more about this? What are the steps to reproduce the issue? Have you tried using an alternative network, such as a mobile hotspot, to see if you're still seeing the same issue occur?

    Let us know more about this so that we can work on additional troubleshooting.

    Best regards, 

    Rey