Forum Discussion

Francisco10-'s avatar
Francisco10-
Newbie
30 days ago
Solved

TCL Roku TV Black Screen

My tv turns on but the screen turns dark, I already unplug it and reseted it, I do not know what else to do

Roku TV
  • RokuTakashi's avatar
    RokuTakashi
    30 days ago

    Hi, Francisco10- 

    Welcome!

    Thanks for reaching out here in the Roku Community regarding the screen issue on your TCL Roku TV.

    For this matter, it is advised to contact TCL's support directly and inquire further for assistance, since this is a hardware-related issue. TV manufacturers provide support with their TV models.

    To contact them, refer to TCL Support

    Hope this will be sorted out soon.

    Thanks,

    Roku Community Team

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    30 days ago

    Hi, Francisco10- 

    Welcome!

    Thanks for reaching out here in the Roku Community regarding the screen issue on your TCL Roku TV.

    For this matter, it is advised to contact TCL's support directly and inquire further for assistance, since this is a hardware-related issue. TV manufacturers provide support with their TV models.

    To contact them, refer to TCL Support

    Hope this will be sorted out soon.

    Thanks,

    Roku Community Team