Greetings from the Roku Community!
We appreciate the details about the issue going on. We'd like to know more about this.
Have you tried power cycling the device, unplugging it, waiting for at least 10–15 minutes, and seeing if you're still seeing the same issue occur?
If the issue persists, we suggest contacting TCL support to inquire further to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty or repair services for their products running the Roku OS.
You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837.
Best regards,
Rey
Hi Rey! I have power cycled yes, done a hard reset, tried the remote trick, all of it. I am hoping it will come back up like last time. I believe i reached out to TCL last time, but I will again. I do have am extended warranty. I am just wondering at what point do i give up and get a new TV? The TV is only 18 months old.
