Forum Discussion

elvish769's avatar
elvish769
Newbie
2 years ago
Solved

TCL Roku TV and iheart radio?

I don't know if anyone can answer thus, but it's puzzling me and aggravating my husband. We both had/have separate music streaming services: iheartradio, Pandora, and Spotify. We recently upgraded f...
  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Hi elvish769,

    A warm welcome here at the Roku Community!

    We appreciate you reaching out to us regarding your concerns with the iHeart TV app on your TCL Roku TV. Please be advised that many apps and channels on the Roku platform are created, provided, and maintained by the channel provider themselves, so in this case, we highly recommend reaching out to their customer support team, as they will be the ones who can further assist you regarding your concern about being unable to switch between your accounts.

    Here's the link to reach iHeartRadio Help or directly contact their line at 1-844-AD-HELP-5

    Feel free to contact us again if there's anything else you'd want us to assist you with and we'd be more than happy to continue doing so. Hope this helps!

    Regards,
    Carly

HDMIGuy's avatar
HDMIGuy
Roku Guru
2 years ago

elvish769   Some questions.  Does the paid plan use your email?  If the paid plan uses a different email, what happens if you login with that email on your Roku device?