Forum Discussion

catdaddyx2's avatar
catdaddyx2
Channel Surfer
5 years ago
Solved

TCL 6 no sound if headset jack plugged in?

TCL Series 6 65”

I have a set of wireless headphones where the transmitter is plugged into the headset jack. Works great. Except when the transmitter is plugged in, I get no sound from the speakers. Meaning I will have to unplug and plug back in the headset transmitter each time I want to use it. Can’t I leave the headset jack plugged in but still get sound from speakers? For speakers I am using a soundbar rather than the built in speakers. 

  • Strega's avatar
    Strega
    5 years ago

    That's the usual behavior on most devices – they assume you want to use the headphones because you don't want to disturb other people.  Some devices have an option to leave the speakers on even when the headphones are plugging in.  Some wireless TV headphones can be connected to other audio outputs that don't have that behavior (of muting the main speakers.)

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  • Strega's avatar
    Strega
    Roku Guru
    5 years ago

    That's the usual behavior on most devices – they assume you want to use the headphones because you don't want to disturb other people.  Some devices have an option to leave the speakers on even when the headphones are plugging in.  Some wireless TV headphones can be connected to other audio outputs that don't have that behavior (of muting the main speakers.)

    • catdaddyx2's avatar
      catdaddyx2
      Channel Surfer
      5 years ago

      I realized the difference between the TCL and previous Vizio TV. Vizio had composite audio out, which is what the headphone transmitter used. That is why I could keep the headphones plugged in all the time. 
      Will have to look into a splitter of some sort if I don’t want to plug and unplug the headphone cable. I’d just use private listening but I has an HDMI cable box in the mix. 

    • RustySavage's avatar
      RustySavage
      Newbie
      3 years ago

      That's just not true. I've had 7 TVs that didn't have this problem. I polled 27 different friends about this and not a single one owns a TV that cuts the sound when wireless headphones are plugged in. TCL just dropped the ball on this one.