So the file was provided to us by TCL and not Roku like I originally thought. It contained an authentication token to the Roku Update Servers which has since expired. I've spoken to TCL, and they refuse to help me without a warranty. I asked for a new token, and the support agent ended the chat.
I believe you all need my Serial Number also in order to grant me temporary access to the update servers.
Serial Number (Under Issue Report Tracker): X00000S3R7YG (S04KH083R7YG)
So, while chatting with TCL support, I ended up performing a Factory Reset because the Hard Reset button did not function. I then proceeded to do a hard reset after the factory reset, and it seemed to function correctly.
I went about the usual method of activating my TV, but I can no longer produce a code to initiate activation. It just loads forever now. It looks as though my TV has been stripped of all access from TCL servers, as I can no longer activate it using the method depicted in the photo below. (Note: The other activation method initiates an update before activation, and my tv cannot complete an update because it has no access to Roku's Update Servers. Causing me to never make it to the activation screen.)
Update: I just forgot the workaround for how I used to activate my TV. I had to block the device from internet during the update check, and then unblock the device for the Activation Process.
I wrote an SOP in the original archived post, but I can no longer view it.
I guess I'll keep trying different methods of pushing the update, until I get help.
DEAD END: I've gotten to the usb update page, but I cannot make it past the entering of the 6 digit code. After entering the code provided to me on the website, it fails.
