Forum Discussion

LemonCookie's avatar
LemonCookie
Newbie
3 years ago

TCL 55" Roku TV screen is black but audio is still coming out

The picture was looking funny for a couple weeks after returning from work today turned it on and had black screen with volume tv is not 2 yrs. Yet this is crazy won’t purchase tcl ever again

1 Reply

Replies have been turned off for this discussion
  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    3 years ago

    Hey LemonCookie 

    We do apologize for the inconvenience this has caused you.

    Could you try disconnecting the power from the TV for 10-15 minutes and then powering it back to see if that will resolve the issue you're experiencing?

    Keep us posted if there's any difference after.


    All the best,
    Kariza