Forum Discussion

Captainhooke's avatar
Captainhooke
Newbie
8 months ago
Solved

Support is hard to contact

Is THIS the only support for Roku?

it’s about the ads being shown in a different language than I choose.

i do believe this needs a class action LS to force these companies to comply with customer choices.  Come on someone take it up.   
btw they censored my post too

TV & Player Setup
  • RokuRiamie-D's avatar
    RokuRiamie-D
    8 months ago

    Hi Captainhooke,

    Welcome to the Roku Community!

    We are sorry to hear that you are having trouble reaching out to our Roku Support. Please visit our Roku Support page and choose a category of what support you need. You should be able to talk/chat/email with one of our live experts.

    We hope you find this information helpful.

    Regards,
    Riamie

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    8 months ago

    Hi Captainhooke,

    Welcome to the Roku Community!

    We are sorry to hear that you are having trouble reaching out to our Roku Support. Please visit our Roku Support page and choose a category of what support you need. You should be able to talk/chat/email with one of our live experts.

    We hope you find this information helpful.

    Regards,
    Riamie

    • terry657's avatar
      terry657
      Channel Surfer
      8 months ago

      Your support page doesn’t have enough options, my main gripe is that as much as I like Roku products, here in the UK we don’t have the option to purchase the Roku ultra, especially now that you’re launching a new version, also no option to purchase the new remote pro 2, it feels like we’re an afterthought.

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    8 months ago

    Advertisers purchase ad space and submit their ads in whatever language they choose.