Forum Discussion
Hello Danny, I have the same problem like Juel2... I have 6 Roku Streaming Sticks+ HD 4K HDR Device ID: 213054220379 Lot:2189044944 (if you need the other 5 lot numbers I can email them to you), connected individually to 5 Samsung TVs. and 1 Sharp Aquos. All Tvs and Rokus around 5 years old. No audio external devices. As simple as: TV + Roku. While watching TV suddenly the volume will increase so loud until distortion. What I do is: Go back to the main menu and re-select the program that I am watching. The problem is that happens too often that it is annoying repeating the same procedure and also in sports games I miss moments during a play. Happens to all TVs. Also my next door neighbor has the same problem. I did a google research but seems like nobody is talking about it. Please advise. Thanks
MLN
We are experiencing the exact same thing on both our TV's in our house. Like you, I can't seem to find anyone talking about it.
- Paulakm3 years agoNewbie
I have the same problem on the Roku Ultra. It suddenly goes really loud and when you exit then resume the sound is normal. This happened all the time.
- RokuEuniceL3 years agoRetired Moderator
Hi Community Users,
Thanks for posting to the Roku Community!
We appreciate you bringing this to our attention. We'd like to see how we can assist. What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV) Do you have any other device(s) connected to your TV? (e.g., speakers and other sound systems) Is this happening on all content or channels, or is this isolated to one content or channel? Can you please check your TV's volume level and mute settings using your remote?
We'll be waiting for your response.
Best regards,
Eunice
- ed20173 years agoReel Rookie
My TV is suddenly too loud. Set at 1 sounds the same as set at 35. The button on the TV itself doesn't lower the volume. The tv is unusable at the moment. What can I do? It's connected to an Xfinity box for wifi.