Forum Discussion

Juel2's avatar
Juel2
Newbie
3 years ago

Suddenly the Volume to TOO Loud

All of a sudden, the volume on my ROKU is too loud, even on 1.  It just happened this morning when I turned on the TV, it wasn't like this last night.

15 Replies

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    Juel2

    Thanks for the post.

    Can you please specify the issue you are experiencing? What Roku model device/TV are you using? Is this issue still occurring? If so, what are the steps to reproduce the issue? What volume set at when you see this issue happens? Do you have any external audio products attached in your home setup?

    With more detailed information, we will be able to assist you further.


    Thanks,
    Danny

    • M1L2N3's avatar
      M1L2N3
      Reel Rookie
      3 years ago

      Hello Danny, I have the same problem like Juel2... I have 6 Roku Streaming Sticks+ HD 4K HDR Device ID: 213054220379 Lot:2189044944 (if you need the other 5 lot numbers I can email them to you), connected individually to 5 Samsung TVs. and 1 Sharp Aquos. All Tvs and Rokus around 5 years old. No audio external devices. As simple as: TV + Roku. While watching TV suddenly the volume will increase so loud until distortion. What I do is: Go back to the main menu and re-select the program that I am watching. The problem is that happens too often that it is annoying repeating the same procedure and also in sports games I miss moments during a play. Happens to all TVs. Also my next door neighbor has the same problem. I did a google research but seems like nobody is talking about it. Please advise. Thanks
      MLN

      • jeffcustom's avatar
        jeffcustom
        Newbie
        3 years ago

        We are experiencing the exact same thing on both our TV's in our house. Like you, I can't seem to find anyone talking about it. 

  • Apm15's avatar
    Apm15
    Newbie
    3 years ago

    Same issue here. I use Denon AVR’s. It only happens on TVs that I have the audio going through my Denon AVRs. The other TVs don’t have any issues.

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      3 years ago

      Hi Apm15,

      Thanks for posting and welcome to the Roku Community.

      We appreciate you for sharing this information with us, and we'd like to gather more details. What specific Roku are you using that is also connected with your AVR? Additionally, is this happening to a specific channel or throughout the Roku platform?

      Please keep us posted, and we're to assist.

      All the best,
      Kash

      • Tbui951's avatar
        Tbui951
        Reel Rookie
        3 years ago

        Hey,

        I am getting blasted with the volume randomly when using the MAX app. Would need to back out of the video annd restart it. Any suggestions to fix it? I have the 4K stream sitck + on a Samsung TV.