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ShellyCraig's avatar
ShellyCraig
Newbie
3 years ago

Sudden Playback error message on all major networks

Hi-

I've had a Roku Ultra 4k stick for my Samsung since May. I mainly use YouTube Tv. It’s all been great until this weekend. I can stream anything except major live local channels (ABC, NBC…). 
I now receive a Playback Error. Program unavailable to watch. Send feedback. Info will be sent to Google.

I have scanned for updates, unplugged modem, and unplugged wifi antenna. 
Thoughts?

1 Reply

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  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    3 years ago

    Hi ShellyCraig,

    Welcome to the Roku Community!

    We will be more than happy to take a closer look into this issue that you're experiencing. Could you please provide us with a photo or video of your running issue? Is the issue happening on all content or channels, or is this isolated to one content or channel? (Specify)

    With detailed information, we will be able to assist you further.

    Thanks,

    John