Forum Discussion

Cfa's avatar
Cfa
Newbie
2 years ago
Solved

Stuck on activation screen

Roku streaming stick. I have clicked the activation link and created my account. Tried different emails. Still stuck on the “please check your inbox” page. No other options available.

  • Hi Cfa,

    A warm welcome to the Roku Community!

    We understand that you need some assistance with creating a Roku account. Please note that your active email address must be used to create a Roku account.

    If you are prompted to input your Roku account email address to receive the activation link in your email, please make sure to check your Spam folder, as some users have reported that the activation email is sometimes directed to that folder.

    For further references, you can check out this support page here.

    Please keep us posted on what you find out!

    Best regards,
    Chel

1 Reply

Replies have been turned off for this discussion
  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi Cfa,

    A warm welcome to the Roku Community!

    We understand that you need some assistance with creating a Roku account. Please note that your active email address must be used to create a Roku account.

    If you are prompted to input your Roku account email address to receive the activation link in your email, please make sure to check your Spam folder, as some users have reported that the activation email is sometimes directed to that folder.

    For further references, you can check out this support page here.

    Please keep us posted on what you find out!

    Best regards,
    Chel