Strong electronic odor from remote
I have the Roku remote pro rechargeable with audio. I purchased this a few weeks ago. I continually get a strong electronic odor from that remote and only that remote. Has anyone else ever experience...
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My remote model is RCS01R
Hi bydand10,
Thanks for following up.
We apologize for the inconvenience you have been experiencing with your Roku remote. The health and safety of our customers are of the utmost importance to us, and we take any concerns about potentially harmful chemicals seriously. Please send us your contact information and the serial number of your device, so we can forward your case to our support team for further assistance. Its serial number or device ID is printed on the bottom or back of the product.
We'll keep an eye on your reply.
Regards,
Nimfa
