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Nancy74's avatar
Nancy74
Newbie
3 years ago

Streaming Stick won't pair with remote

model - 3810x

serial number- 213070654421

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1 Reply

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  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert
    2 years ago

    Are you using the original usb cable with the bump in the middle? It is the only way your remote will communicate with stick is through the original usb cable!!