Forum Discussion

Bebe's avatar
Bebe
Reel Rookie
5 years ago
Solved

Streaming Stick+ remote and Private Listening draining batteries

Purchased in Sept. 2020. Because of houseguests I’ve been using the earphones and suddenly the remote is going thru two batteries a day. New batteries. And as it drains the batteries it begins painfu...
remotes
  • RokuDanny-R's avatar
    RokuDanny-R
    5 years ago

    SHoff93827 domm449 

    Thanks for the post.

    Please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

    For more information about how to send a PM, visit our Community post here: Welcome to the Community

     

    Thanks,
    Danny

  • RokuDanny-R's avatar
    RokuDanny-R
    5 years ago

    Hi everyone,

    Thanks for the posts.

    If you are experiencing an issue with your remote battery draining, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

    For more information about how to send a PM, visit our Community post here: Welcome to the Community

     

    Thanks,
    Danny

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
5 years ago

Hi everyone,

Thanks for the posts.

If you are experiencing an issue with your remote battery draining, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

 

Thanks,
Danny

landonh325's avatar
landonh325
Newbie
5 years ago

my streaming stick plus is only 4 months old or so and it drains the batteries every few days.

what can be done to resolve this battery eating remote. 

thanks

Landonh325