Forum Discussion

Brandiet's avatar
Brandiet
Newbie
11 months ago
Solved

Streaming stick plus long range Wi-Fi receiver

I have a streaming stick plus and the usb connection on the long range Wi-Fi receiver broke.  Model 3810x. Those cables are outf stock. Will the new replacement for the streaming stick 4k work ?
tv & player wifi
  • RokuJharra-Q's avatar
    RokuJharra-Q
    11 months ago

    Hi Brandiet,

    Thank you for joining us in the Roku Community!

    We just wanted to inform you that, as AvsGunnar mentioned, the long-range Wi-Fi receiver on your Roku Streaming Stick is not interchangeable between models. No need to worry, we have sent you a private message to provide further assistance.

    Looking forward to getting everything sorted for you! 

    Best regards,
    Jharra

     

  • RokuJharra-Q's avatar
    RokuJharra-Q
    11 months ago

    Hey Brandiet,

    Thanks for replying! We really appreciate your posts, updates, reports, or feedback about any issues with your Roku devices. Don't worry, and we'll take care of this for you!

    Still Having Trouble?

    Thanks a lot for your time and continued participation in our community!

    Happy Streaming! ğŸ’œ
    Best regards,
    The Roku Community Team

JWS9518's avatar
JWS9518
Roku Guru
5 months ago

erkanb 

 

Since they no longer make that model or replacement part, the only resolution is to take the above advice from AvsGunnar and attempt to see if you can find a replacement on Ebay or buy a newer model streaming device.

erkanb's avatar
erkanb
Reel Rookie
5 months ago

Thanks for the update. May be another way is to replace the broken USB-mini B connector with a new one, using a plain connector or with a cable has the same pinout layout that roku needs ?  

  • JWS9518's avatar
    JWS9518
    Roku Guru
    5 months ago

    You could give that a shot, but it depends on where the damage is and how good your skills are at repairing it.  With small wires it won't be easy, and I personally don't know the location of the transmitter in the cable, which is probably damaged as well. There is also a possibility there is some proprietary setup in the wiring that prevents replacing parts of the cable.  In reality, you will probably spend more time on it, trying to fix it, than just buying one of the newer replacements.