Forum Discussion
Hi allen4600
Thank you for the post!
If your new Roku streaming stick is not quickly rewinding when you press and hold the rewind button, it may be due to a setting on your device. Here are some steps you can take to troubleshoot the issue:
- Check the "Instant replay" setting: Go to Settings > Playback > Instant replay and make sure it is set to "On." This setting enables you to quickly jump back 10 seconds by pressing the rewind button once.
- Check the "Rewind time" setting: Go to Settings > Playback > Rewind time and make sure it is set to the maximum time allowed, which is currently 60 seconds. This setting determines how far back you can rewind at once.
- Try a different remote: If you are using the remote that came with the Roku streaming stick, try using a different remote to see if the issue persists. You can also use the Roku mobile app as a remote control to see if that works better.
- Restart the Roku streaming stick: Press the Home button on your remote, then go to Settings > System > System restart and select "Restart." This will restart your Roku streaming stick and may help resolve the issue.
- Reset the Roku streaming stick: If none of the above steps work, you can try resetting your Roku streaming stick to its factory settings. Go to Settings > System > Advanced system settings > Factory reset. Follow the prompts to reset your device. Note that this will erase all your settings and preferences, so you will need to set up your Roku streaming stick again.
We hope it helps!
Warm regards,
Lianna
There is no playback menu under settings.
- RokuNimfa-C3 years agoRetired Moderator
Thanks for following up.
We appreciate you letting us know about your experience with the rewind/foward feature on your new Roku streaming stick. To better assist you, may we kindly ask if this issue occurs on a specific channel or all channels on your Roku device? Have you also tried to restart your Roku device to see if it helps?
We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
Keep us posted on what you find out.
Regards,
Nimfa