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Getsmart's avatar
Getsmart
Newbie
3 years ago
Solved

Streaming player Express 4k+ is over heating with Error code 014.30 why is it doing this?

tv & player wifi
  • RokuDanny-R's avatar
    RokuDanny-R
    3 years ago

    Greetings Getsmart 

    Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing related to your Express 4K device.

    Please be aware that the overheating issue you are experiencing is unrelated to the error code you are seeing appear on screen. The error code you are receiving is related to poor connectivity to your wireless network.

    For more information about both overheating with Roku devices and the error code, visit our Support pages here:
    Fix an overheating issue
    Set up or fix your internet connection

    If you need further assistance with the issue you are seeing, please feel free to post again in the Roku Community.


    Thanks,
    Danny

2 Replies

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    Greetings Getsmart 

    Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing related to your Express 4K device.

    Please be aware that the overheating issue you are experiencing is unrelated to the error code you are seeing appear on screen. The error code you are receiving is related to poor connectivity to your wireless network.

    For more information about both overheating with Roku devices and the error code, visit our Support pages here:
    Fix an overheating issue
    Set up or fix your internet connection

    If you need further assistance with the issue you are seeing, please feel free to post again in the Roku Community.


    Thanks,
    Danny

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator
      8 months ago

      Hi Community Users,

      We are locking this thread because the information may need to be updated.

      If you are still experiencing issues related to the original topic, here are a few steps you can take:

      1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

      2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one! We are here to help.

      Thank you,
      The Roku Community Team