Forum Discussion

rbockman's avatar
rbockman
Newbie
2 years ago

Stop Subscriptions not wanted

My aged wife does not realize what she is pushing on remote, she inavertly signs up for subscriptions. Is there a way to disable the ability to sign up for subscriptions on the roku device that she uses? 

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert

    Go to https://my.roku.com and log in using the email address that's displayed on her device under Settings->System->About.  You can add a PIN so that no purchases can be made without it, or, better yet, remove the payment method associated with the account.  You can only do that if you have no current subscriptions through Roku.