Forum Discussion

Gadgetguyify's avatar
Gadgetguyify
Channel Surfer
3 years ago
Solved

Static electricity vs Roku TV Remote

Yes...just now!
remotes
  • RokuDanny-R's avatar
    RokuDanny-R
    3 years ago

    Gadgetguyify

    Thanks for the post.

    Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 
    If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Hisense here: https://www.hisense-usa.com/support/ or at 1-888-935-8880.

    You can also purchase a remote that is compatible with your Roku TV on our Products page.


    Thanks,
    Danny

RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
3 years ago

Hey Gadgetguyify

Thanks for the post.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

With more information, we can assist you further.


All the best,
Kariza

Gadgetguyify's avatar
Gadgetguyify
Channel Surfer
3 years ago

I was getting ready to watch some recorded shows and got up from the recliner with the remote in the same hand that I reached out to turn the tv towards me to stop window reflection. ZAP! Remote does not work now.