Forum Discussion

scoutronic's avatar
3 years ago

Spotify Won't Open on Roku TV

I removed the Spotify app on my TV, restarted the Roku system on my TV, then added the app back in to my TV. And I still don't have access to Spotify. This happened after my Phone updated. Something got reset in a way that blocks it, and I can't find the problem.

  • Granny64's avatar
    Granny64
    Binge Watcher

    same thing happened here, 'cept my phone does not do apps... it's pc and Roku for me...

    Spotify asked me to update my player a few days ago, and ever since then i cant open Spotify on Roku... 

  • I've updated both TV and Spotify. I've uninstalled did the restart and reinstalled, still isn't working. Help please! I love my music and this brand new TV won't let me open Spotify. It makes a click sounds and stays on the screensaver screen and won't let u hit any buttons except menu or volume. Can't find app on home screen after installing it either. 

    • Darth_Cup's avatar
      Darth_Cup
      Reel Rookie

      After you try to login on the TV, go to your smart phone and open the spotify app. Select the device you want to play on (your TV) and it should get past that. That is how I solved that problem

      • amynrobby's avatar
        amynrobby
        Reel Rookie

        I tried and it won't show on my phone as a device, ie the TV. 

    • Handel's avatar
      Handel
      Reel Rookie

      Clear the cache, check for update and reset your Roku.. 

  • Hi danny i been having the same issue for well over  6 months. I have done all your steps in order. i removed the app / system restart/ added it back. and nothing still black screen. my software is up to date  i even did a factory reset to original settings. still same issue when i launch it goes to black screen. this is the only app i have had issues with. can we look into this further please. my tv info...

    onn model 10012586 

    software 11.5.0 build4312-dp

    harware CE09X

    SERIAL NUMBER X00000R5DL8J

    DEVICE ID SOF7C195DL8J

    • Granny64's avatar
      Granny64
      Binge Watcher

      me2, jglenn916... me 2... it's just a bloody nuisance on my Roku... 😞

  • cc123's avatar
    cc123
    Channel Surfer

    this is simply a shortcut hack...

    works great, but remember your Spotify subscription is Private and your Spotify Privacy acceptance.