Spectrum remote isnt fully working

Worked!!! I used code 11780, on Reddit this code was posted by someone with same issue along with a couple of other codes, THX.

Lisamike28, see if anything in this thread helps.

spectrum volume doesn't show  blue line for volume on roku tv with using spectrum remote it only shows in upper right hand corner a circle  shouldn't it show line in bottom center of tv blue line with volume

Hi cookie2222,

Welcome to the Roku Community, and thanks for keeping us posted!

We want to investigate further this issue that you're having with the Spectrum remote. May we know what Roku device you're using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify) Has it worked previously without any issues? When did the issue start?

With detailed information, we will be able to assist you further.

Thanks,

John

Should  sound be a circle in upper right hand corner

Sound circle in upper right hand corner is that where it should be when connected to spectrum and using spectrum remote

Hi cookie2222,

Thank you for the additional information!

We would like to gather more information to take a closer look into this problem with the Spectrum remote. Can you please provide the complete information asked for above?

We'll wait for your response.

Thanks,

John

It is a TCL Roku TV 65", Like I had posted earlier the volume toggle works on the TV remote as well as the volume toggle on our Apple TV, no problem, thus the TV is receiving a signal for volume control. It's our Spectrum remote that is synced with the proper code is not, it had been working prior to Oct 31st update. We have three TCL TVs and this problem is consistent with all three. I have changed out the remotes for all three TVs and contacted Spectrum, all they say is "try replacing the batteries" duh, not much help.