My Spectrum app keeps buffering. My wireless is rated at 200 Megs per second but my Roku stick says that it’s only receiving 47 Megs per second and it’s making my Spectrum app buffer a lot. What can I do to remedy the situation?
I called the cable company to get to the root of the problem. It seems that the problem was on their end. They reset the modem and the problem was solved. Thanks for your assistance.
Hi smcarter,
Greetings from the Roku Community!
We appreciate you alerting us to the buffering problems you're experiencing when trying to access the Spectrum channel.
We'll need more details to isolate this case more effectively.
Let us know...
Additionally, we advise you to check out the extra troubleshooting offered by our support website here: How can I fix problems with channel playback?
Thanks,
Rey
I started seeing the issue occur 3 days ago. I reset the modem and the router and that didn't help. I deleted the app and reloaded it and that didn't help. I did not connect it to a hotspot. The other apps I have on my stick all seem fine. I tried watching the spectrum app this morning and I still got buffering.
I also reset the connection on my stick but that didn't help either.
