Forum Discussion

xLuximityx's avatar
xLuximityx
Reel Rookie
10 months ago
Solved

Speakers making high pitched squeaks for Hisense Roku TV

I have a Hisense Roku TV for my dorm room apartment, and I moved in today and set it all up. Visuals and screen are perfectly fine, but I’m having issues with the audio. The speakers are giving off s...
  • RokuJechealR's avatar
    RokuJechealR
    10 months ago

    Thanks for the response, xLuximityx.

    Regarding the issue you've encountered, we suggest restarting your Roku TV by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step). Then, unplug your TV for 10-15 minutes and plug it back in to resolve the issue.

    If the issue persists, we recommend contacting your TV manufacturer directly to report it and request additional support. The issue you are experiencing may be related to a hardware issue.

    Each Roku TV manufacturer provides support and warranty services for their products running the Roku OS.

    For a list of Roku TV manufacturers' contact information, visit our Community post: Contacting Support for Your Roku TV.

    Please keep us posted on what you find out, and we'll continue assisting from there.

    All the best,
    Chel

xLuximityx's avatar
xLuximityx
Reel Rookie
10 months ago

Hi there RokuJechealR 

The high pitched noises replacing the audio happens throughout the Roku interface, including the powering off and all the different channels.

I don’t have any external speakers or sound systems connected to the Tv.

And I haven’t taken any troubleshooting methods yet because I have no clue what sort of troubleshooting I could do for this, as well as not finding any help articles on this specific issue.

RokuJechealR's avatar
RokuJechealR
Retired Moderator
10 months ago

Thanks for the response, xLuximityx.

Regarding the issue you've encountered, we suggest restarting your Roku TV by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step). Then, unplug your TV for 10-15 minutes and plug it back in to resolve the issue.

If the issue persists, we recommend contacting your TV manufacturer directly to report it and request additional support. The issue you are experiencing may be related to a hardware issue.

Each Roku TV manufacturer provides support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturers' contact information, visit our Community post: Contacting Support for Your Roku TV.

Please keep us posted on what you find out, and we'll continue assisting from there.

All the best,
Chel