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ducetcro's avatar
ducetcro
Newbie
2 years ago
Solved

Sluggish Roku TV (TCL)? please help me.

Is it normal for roku tv to slow down randomly? Netflix crashes.. TV's not responding from remote for a while then will work after a system restart. Connection is wired to the router. 1st roku tv and...
  • RokuERey's avatar
    RokuERey
    2 years ago

    Hi ducetcro,

    Thank you for contacting us here in the Roku Community and, welcome!

    We appreciate you informing us about your experience with your Roku TV. We'd want to step in and see how we can help you get started.

    If you haven't done it before, we recommend doing a factory reset on your Roku TV. Please see our help page for details on how to continue. How do I factory reset my Roku TV?

    Let us know if that helps.

    Thanks,
    Rey

RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi ducetcro,

Thank you for contacting us here in the Roku Community and, welcome!

We appreciate you informing us about your experience with your Roku TV. We'd want to step in and see how we can help you get started.

If you haven't done it before, we recommend doing a factory reset on your Roku TV. Please see our help page for details on how to continue. How do I factory reset my Roku TV?

Let us know if that helps.

Thanks,
Rey