Forum Discussion
Hi Diesel-Dad Foraci,
A warm welcome here in the Roku Community!
We'd like to investigate further this issue that you're having. May we know how you are powering your Roku device? Is that plugged in directly to a wall outlet or to a power strip?
We'll wait for your response.
Thanks,
John
The Roku stick is powered by the usb port on the tv.
- Foraci2 years agoReel Rookie
Hello
I have this connection Roku streaming player USB to USB on TV
- RokuJanadeeK2 years agoRetired Moderator
Hi Foraci,
Thanks for your active response.
We'll need further details to resolve this concern. Please send us a PM here at the Roku Community. To send a private message, click the user's name beside the icon, and you will be redirected to the user's profile. There, you will see "Send this user a private message."
We look forward to hearing back from you.
All the best,
Janadee- 570s2 years agoBinge Watcher
It is not a slow response I have posted this over a month ago. It doesn’t work. Until it wants to right now i am on my fourth going on fifth attempt this time waiting over 3o min this thing will end up burning out my TV because I have to leave it on in order not to have to go through the process of getting it to turn back on. Totally unacceptable
- RokuJanadeeK2 years agoRetired Moderator
We understand your frustrations, 570s.
We're happy to assist.
Could you provide us with the device ID? This can be found in Settings > System > About.
Please keep us informed.
Regards,
Janadee