I have a Gig of Internet speed from Verizon FIOS. My Roku TCL TV (new) is hard wired (ethernet) to my router but Netflix constantly buffers and my TV Internet Download Speed is only 91Mbps!
Why is the new TV with a GIg of connection only getting 91 Mbps? Not wireless, but wired.
Verizon said it is not them, Netflix says it is not them. Thoughts? Suggestions? Help?
Thank you for any consideration!
I seriously doubt the TV has a Gigabit Ethernet port. It most likely has Fast Ethernet, and your measured speed of 91 Mbps would be exactly what would be expected. I've never seen any TV with a Gigabit port. What exact model TV do you have?
But that's not your buffering issue. Netflix tops out at 16 Mbps with UHD material, and is fine even with no more than 10 Mbps speed. If you are only experiencing a problem with Netflix (no other channel buffers) you might be encountering something that happened to me a number of years ago. I didn't have buffering, but my Netflix would have issues ramping up to higher resolutions. Sometimes it wasn't even DVD quality (640), and I would almost never reach UHD (2160). After my ISP kept insisting they were doing nothing, I finally filed a complaint with my state AG's office. That made my ISP finally investigate. What they found was that some entity on the Internet (not inside their firewall) was throttling my Netflix stream, but nothing else. They could never identify who/what was doing it, and several months later it went away. It was probably some hacker somewhere deciding they didn't like Netflix, so they were going to disrupt their service.
If you have buffering issues with more than Netflix, then it's likely something within your network. I found that one of my routers (configured as an access point) just was worthless in actual thoughtput. It tested fine, but with real streams it was choking at less than 60 Mbps. And because I was using it as a network switch as well as an access point, it was bottlenecking my entire network.
Ok thank you.
And I have a new TCL 6-Series. And according to TCL it is not a gig port like you mentioned.
That's what I was seeing a lot all over, the TV's NIC. Guess we get spoiled because we have fiber now. Just for the **bleep** of it I had even tried switching my shotty BGW210 to Full Duplex over Auto Negotiating. No dice.
I have the same problem. I have ATT Fiber and get 600/600 speed but Roku TV is showing 99mb. I assume this is why I am having problems with slow Roku channels and freezing on Sling channel.
dkcarmona , 99mb should be plenty to stream. The problem (in descending order of probability) could be:
1. Roku's poor software development. There's so many software problems -- and apathy or hubris from the company -- that this would be first explanation to reach for. (The "boy who cried wolf" phenomenon. The obvious disregard Roku has for its software. Just a couple weeks ago, at the height of people complaining about how their antenna tv was broken by the latest untested update, Roku changed at least my screensaver to a broken antenna tv. It's like they're proud. They certainly don't care. There's problems that have existed for years.).
2. Your 600/600 internet service my have quality issues? That definitely happens, and has been a big problem the past year of lockdowns, etc. You should check your speed & latency.
3. A wifi issue? If your tv is connecting to 2.4g there could be congestion issues (interference from other devices, neighbors, etc.). If it connects to 5g, and the router is a large distance, that could be an issue. (Not the reported speed, which sounds ok to me. But, quality of signal. dropped packets.).
I'd put my money on #1. The quality of Roku's software is flat-out bad (unstable, bugs not tracked, updates not tested).
I've also tried ethernet connection to no avail. On WIFI connection my TCL TV's connect at 5GHZ -- at least that's the connection my ORBI Mesh routers indicate they are getting.
I have no problems with Roku Sticks on other TVs. The problem exist on both my two TCL Roku TV's. I even hooked up a Roku Stick (thru HDMI port) to my TCL Roku TV (Roku in a Roku :-) ) and the Stick worked fine on both TCL Roku TVs. It would be nice if I can eliminate Roku interface on TV and just use the stick. Having a Roku in a Roku requires 2 Roku remotes and it becomes confusing (for example volume works on 1st remote and not the second)
I agree the firmware on the TCL Roku TV's is probably the culprit.
dkcarmona wrote:I have the same problem. I have ATT Fiber and get 600/600 speed but Roku TV is showing 99mb.
Roku devices only have Fast Ethernet, which is 100 Mbps. You'll never see a higher speed with a wired connection. And there's almost nothing streaming online that requires more than around 25-30 Mbps.
It’s the port on the TV which is not a gig port. Very few TVs at the moment make one. At some point but not for a while.
Go thru the USB port instead. ;)
https://www.amazon.com/gp/aw/d/B087QFQW6F/ref=ox_sc_act_image_1?smid=A3BJENPKLO57DU&psc=1
Roku TV's have a USB 2.0 port with a maximum port speed of 48O megabits a second. So, 480 megabits a second is the fastest the USB 3.0 gigabit adapter attached to a Roku TV could ever go. Do you know if the adapter is compatible with Roku devices?
Hook the ethernet up to a laptop and go here; https://www.speedtest.net/
use the middle two Ethernet ports on your Router.
Thank you,
Yes, my speed test is 935/929
But if my TV connection is only 94 right now...not sure why the TV speed is slow being directly wired to my router.
Will try the middle ports.
I'm getting that exact speed 91 or on a good day,92 . Sux
Mayken454 wrote:I'm getting that exact speed 91 or on a good day,92 . Sux
If you're using a wired connection, it will never be faster than that. Roku devices with a network jack use Fast Ethernet, which maxes out at 100 Mbps. With normal network overhead, you're seeing it as fast as possible. If you're wireless, there's a multitude of reasons you might not see anything higher than you do. But that would require a discussion about your access points, the settings in the radios, the security settings, and more.
Yes, I'll accept the device doesn't have a gig port . Thanx 👍
I have the identical hassle. I have ATT Fiber and get six hundred/six hundred mouse speed however Roku TV is displaying 99mb. I expect this is why I am having troubles with sluggish Roku channels and freezing on Sling channel.
You getting 99 megabits a second is by design Roku on all Roku wireless AC products. Roku puts a brake or governor on WIFI speeds. I own 3 Roku TVs and stream all of my channels buffer free, no freeze ups either. I don't subscribe to sling. You might want to contact Sling support.
I'm also getting slow speed on my wired TCL (30 Mbps). I wonder if a USB to Fast Ethernet adapter would help. ??
