Model 3930RW
I just bought this Roku devise today for my Samsung TV and I hooked everything up exactly how it says and when it gets to the set up screen on the tv, the Roku remote will not work. I used the batteries that came with, doesn’t work…I bought brand new batteries NONE of the 8 pk will make it work.
HELP!! This is frustrating.
You can point the remote at your phone's camera and press a button and you should see a flash of light on the phone's screen. If you don't, take it back.
I did that as well. Nothing. 😩🤦🏻♀️
One common mistake to check, easy to overlook.
Some Roku remotes want the batteries to be installed pointing in the same direction. Others want the batteries pointing in opposite directions. I don't have an Express so I don't know which applies. Check your battery orientation against the battery illustrations molded into the battery compartment, below the battery space.
