Forum Discussion

SRQ_Ken's avatar
SRQ_Ken
Reel Rookie
29 days ago

Should I choose surround sound or volume modes?

I have a Roku Express 4K Plus. If I set Volume Mode to off, when a commercial comes on, the volume jumps to way too loud. But if the mode is set to leveling or night, I can't get surround sound (it goes to PCM).

Is there any way around this? Get surround sound without getting blown out of my seat by commercials?

Thanks.

TV & Player settings
TV & Player Setup

1 Reply

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    22 days ago

    As you have noted, when any sound mode is selected the Roku will only output two channel PCM. No, there is no workaround for this. I would complain to the provider about the sound level variation. If it's the Roku channel, then Roku should be advised through their customer service function (not here in the forum).