Forum Discussion

SRQ_Ken's avatar
SRQ_Ken
Reel Rookie
2 months ago

Should I choose surround sound or volume modes?

I have a Roku Express 4K Plus. If I set Volume Mode to off, when a commercial comes on, the volume jumps to way too loud. But if the mode is set to leveling or night, I can't get surround sound (it goes to PCM).

Is there any way around this? Get surround sound without getting blown out of my seat by commercials?

Thanks.

TV & Player settings
TV & Player Setup

1 Reply

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    2 months ago

    As you have noted, when any sound mode is selected the Roku will only output two channel PCM. No, there is no workaround for this. I would complain to the provider about the sound level variation. If it's the Roku channel, then Roku should be advised through their customer service function (not here in the forum).