Sharp/Hisense Roku TV stuck on logo
My 2+ year old Sharp/Hisense Roku TV is stuck on logo. Every 5 or so seconds, Sharp Roku TV logo would come on screen for a second or two and then disappear. I push reset button (behind TV, next to a...
Forum Discussion
RokuDanny-Rwhere is this team at in terms of the investigation? This has allegedly already been reported weeks ago according to another employee on this thread.
I can understand and sympathize that you’re all doing your best however I do believe that some actual answers need to come of this. This has gone beyond poor customer service and I think I can speak for most people on this thread to the frustration this has caused. I don’t make a ton of extra money and I saved for months to be able to buy this nice TV for my family. I have contacted everyone under the sun for some help but nobody is actually stepping up to provide that. Continuously pointing the finger at the TV manufacturer and then repeatedly saying the issue has been “reported” is not sufficient when so many people literally have useless products as a result.
I think Rachel33 sums it up perfectly… from your forums this has been an ongoing issue for YEARS on various devices!!!
you’ve got to have a fix for it by now. So, how do we fix it?
it’d be better to contact people or put a fix out!! Sheesh!!! That’s all we are asking for!!!. Just a way to fix it!!!
This is ridiculously bad customer service. Your company can’t just sit there n tell everyone… good game guys! Go home now… it’s not gonna happen!!
