Forum Discussion

Laura510's avatar
Laura510
Newbie
2 years ago

Sharp Roku TV Stuck in Bootloop

I’m experiencing this same this same issue. I’ve tried the remote button reset, holding the reset button on the tv …. You can’t get to the settings menu as it appears no buttons are responding….. was there any resolution to this issue posted???

11 Replies

  • Hi Laura,

    I had the exact same problem with my 40" Sharp Roku TV. I powered it up, expecting the Home screen, but instead it would show the start-up screen "SHARP - Roku TV" for a few seconds, go black for a few seconds, and then show the start-up screen again. In an endless loop.

    It turns out that there is a factory reset button on the lower back of the set. It is located close to the 3 sockets for RCA composite video and sound (small holes color-coded yellow, white, and red).

    Mine is a tiny button that can only be pressed by a pen or paper-clip ending.

    I simply powered up the set, used an ink pen tip to press and hold the tiny button for 20 seconds, then released it.

    What followed was the TV asking to be set up exactly as when I first bought and installed the set, as in wi-fi network to connect to, password, e-mail address, etc.

    All theme settings were gone, but all of the channels I had originally selected were still there, albeit in random sequence.

    Here is the Roku Support webpage and section that mentions this very thing:

    https://support.roku.com/article/208757008#section-3

    Hope this helps.

  • RokuJanadeeK's avatar
    RokuJanadeeK
    Retired Moderator

    Hi Laura510,

    A warm greeting from the Roku Community.

    We understand that you're having issues with the Sharp Roku TV stuck in Bootloop. We'd like to look closely at this concern. Would you mind elaborating on the issue you're having?

    • When did you start having this issue?
    • Have you tried changing the batteries for this remote?
    • Photo of the screen you're having.

    Additionally, we would recommend that you check out this support article for further troubleshooting suggestions on how to fix your Roku voice or simple remote that is not working.

    With more details, we'll be able to provide you with the best resolution possible. Please let us know what you find out.

    Sincerely,
    Janadee

  • I had the same issue. Factory reset didn't help. I called support and they said the mainboard needs to be replaced. I ended up replacing with a different TV.

  • I did the factory reset button and now I can’t even set my Sharp Roku TV, the RC doesn’t work at all, just turn on and off the tv

    • RokuJohnB's avatar
      RokuJohnB
      Community Moderator

      Hi Lrivast,

      A warm welcome here in the Roku Community!

      This may be related to a hardware issue. Have you tried contacting Sharp support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS.

      If you need anything else, please keep us posted.

      Kind regards,                                                                                                                                            John

      • rgarciaskio's avatar
        rgarciaskio
        Newbie

        I'm having the same issue with a TCL TV. I have 5 other TCL Roku TV's with no issues.

  • I’m beginning to think it’s time to abandon these Roku TV’s and just go back to Chromecast. I’m too sick to deal with all these fixes and channels that don’t work and my kid’s gotta come over here and fix it all the time. Jesus. 

    • JohnGraham's avatar
      JohnGraham
      Reel Rookie

      When you turn on the TV, it shows the TV logo onscreen, then it goes blank, then shows the logo again, and this repeats forever, and never goes to the Home screen where all your channels are.