Forum Discussion

Vandal60's avatar
Vandal60
Newbie
9 months ago

Settings menu does not appear

Just set up a new Roku express for a secon tv in the house. Everything completed until it said I must link it to an account and directed us to go to settings. There is no settings option/menu popping up. It just keeps going thru setup mode with , scan for wifi, language, software update. We’ve done it at least 6 times. Therefore we cannot watch tv or see the apps screen until we link to an account? Help!

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert

    How are you powering it?  If you're using the TV's USB port, try a USB power adapter/charger than can provide at least 1 Amp plugged into wall.