Forum Discussion

Lindsay227's avatar
2 years ago

Settings Button Not Working On Remote Or App

I have a Roku 4k tv and out of the blue the settings button isn’t working  I’ve tried multiple remotes and the app and the menu on the left side just doesn’t show up. How can I fix this? I set a sleep timer every night and now I can’t 

  • renojim's avatar
    renojim
    Community Streaming Expert

    By "Settings button", I assume you mean the * button that brings up the "Options" when you're playing a video.  The first thing to try as with any Roku problem is a "System restart" located in the menu under Settings->System->Power.  If that doesn't help, it could be that the button on your remote has failed.  Try using the remote feature of the free app on a phone to see if you can access the options.

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