Forum Discussion

Retiredrecluse's avatar
Retiredrecluse
Reel Rookie
8 months ago

Set up account can't read the instructions.

I just went ahead and bought a new remote instead of dealing with this old one.

Now I have an additional issue:

I bought a second system for a guest bedroom.  2 issues:  set up account with wrong email AND chose Spanish language for my roommate but when he is at work and I'm trying to set things up - now can't read the instructions.

Really wish I could talk to a person instead of texting.  

Randee Lee

 

TV & Player Setup

2 Replies

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    8 months ago

    Retiredrecluse-

    Change default language:

    • Go to Roku Home page via remote Home button.
    • UP once to go to Settings, then click on it.
    • UP once to go to System, click on it.
    • DOWN 5 times to go to Language, click on it
    • Click on language choice

    Only way to change email address (and thus link to a different Roku account) is to do a Factory Reset and set it up again from scratch, this time linking to your desired email address.

    From Home page:

    Settings > System > Advanced system settings > Factory reset.  

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    8 months ago

    Hey, Retiredrecluse.

    Thanks for reaching out here!

    Looks like you've been struggling a bit with setting up your Roku device, and we're here to help you out.

    Have you tried a factory reset on your device to restart the setup process? If not, we recommend doing so and activating it all over again. 

    You may visit this support article here for more info!

    Let us know if you need more help to speed things up!

    Roku Community Team