Forum Discussion

Diamond13's avatar
Diamond13
Newbie
2 years ago

Selecting a tv program to view continuously loads

When selecting a program to view, I am able to locate the tv show to watch. When selected it shows “loading….” For a few seconds. Then “resume S1 E1 (example)” when selected it automatically switches back to “loading….” Then repeats again and again.

1 Reply

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    2 years ago

    Hi Diamond13,

    Thanks for reaching out to the Roku Community!

    We'd be happy to take a closer look to see how we can help get you up and running.

    • Which streaming channels are you experiencing this issue on?
    • What Roku model device are you using?
    • How long has the issue been occurring?
    • What troubleshooting steps are you taking to try to resolve this issue?

    As a first step, we recommend starting here to troubleshoot channel playback issues: How to resolve a channel playback issue | Official Roku Support

    Please keep us posted, and we'll continue assisting you from there.

    All the best,

    Chel