Hi Aedan1234
Thanks for reaching out here in the Community!
Could you tell us how are you powering your Roku Premier+? Is it connected to the USB port of the TV or to a wall outlet? In some cases, the USB power provided by the TV is not sufficient to power the device. Even though your Roku device may appear to be working, running with insufficient power can lead to instability, crashing, and other unpredictable behavior.
Using the included power cord and power adapter, we suggest plugging your Roku into a working power outlet in the wall. Powering it through a power outlet in the wall has the additional advantage that your Roku player will not need to power up every time you turn on your TV. This means your Roku player will be up and running faster than it would be connected to a TV.
Let us know if there's any difference after.
All the best,
Kariza
We have it connected to a Monster TV strip, but it's in the DVR/TIVO plug slot, its snug, the cable doesn't seem to be bent or shorting, and that particular slot, when the TV is off, the DVR/TIVO plug does not turn off, so I can use the Roku remotes to wake the TV up and turn it on. I do notice if I put the remote down or bump or tap the table that it's on, sometimes it seems to trigger it, I personally haven't dropped the remote but maybe someone else has. Not sure. I know in the past the Premier + has overheated I think and either shut down or restarted, or that could even be an update I don't know. Seems to be running okay at the moment but probably an hour or two ago after starting up an Apple TV show it kicked in shortly after.
