Forum Discussion

harri's avatar
harri
Binge Watcher
3 years ago

Second post: each time have to check connection

Get good connection, and then it works. Should I save the new networks, contact Xfinity, change settings please. Express 4K updated. 

tv & player wifi

5 Replies

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  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    3 years ago

    Hi harri

    Thanks for the post.

    We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

    With more information, we can assist you further.


    All the best,
    Kariza

    • harri's avatar
      harri
      Binge Watcher
      3 years ago

      Hi Kariza-D

      I answered you in detail. Still no response?

    • harri's avatar
      harri
      Binge Watcher
      3 years ago

      After turning on with TV remote, I have to access Input, which has chosen TV, toggle to HDMI and go back home, access Roku, sometimes then no video, so I have to check network, sometimes reboot. No TV connection intentionally, no antenna, i.e. streaming completely through Roku. Internet provider says all ok, recognizes my network and the Roku, works fine after this procedure, but how can you stop the toggle to TV please?

      • renojim's avatar
        renojim
        Community Streaming Expert
        3 years ago

        harri, that's a setting in your TV.  If you turn it off with the input set to HDMI and the next time you turn it back on it defaults to TV then you need to look for a TV setting that controls that.  If you have no video when you switch to HDMI try pressing Home on your Roku remote.