TCL Roku TV - the screen reader function is disabled but the narrator randomly talks about the 16 items in the main menu. This happens even after I turn the tv off. It is very random and frustrating. I can get it to consistently talk if I remove a channel from the main menu. Then it narrates the number of remaining channels on the menu. I have tried factory reset of the system and this is still occurring. Please excuse how to resolve.
Hello Rasmuspa
Thanks for letting us know about the issue you're experiencing.
Please be advised that the screen reader can be turned on or off by pressing Star (*) button on the Roku remote four times quickly. Make sure you are not accidentally pressing on it when you're switching on your TV.
Let us know how it goes!
All the best,
Kariza
We have a similar issue. It's happened a couple of times in past few months. If we go to Home and press the * four consecutive times the reader will turn off. Since it's occasional we don't remember how to fix it and have to go online. What is causing screen reader to turn on? We've never tried to turn it on. Is there some key sequence on the remote that turns the reader on??
Thanks for the inquiry.
Please be aware that if you press the * button four times, you will toggle the screen reader both on and off.
Thanks,
Danny
For me, clicking * four times didn’t work. I clicked * once, then went into Accessibility and Captions.
There’s a setting for Audio Language. There are two options; both are called English.
One of ”English” options includes AAC. Select the other one.
Enjoy your life again!
