Forum Discussion

ravorecrow's avatar
ravorecrow
Newbie
3 years ago

Screen Mirroring stuck on Loading Video screen, can't seem to fix

Screen mirroring worked perfectly fine the other day w/ my Roku, until today whenever I try to connect to my roku as a display from my XPS 9320 it freezes about 30% through the "loading video..." screen after pressing the allow device to stream prompt on my remote. I've continually poured through posts, gone through all my drivers, updated them all and everything. I've kept my device mode on prompt only, restarted the roku through settings, etc etc etc and it's getting to be extremely frustrating, someone please help!

  • ravorecrow's avatar
    ravorecrow
    Newbie
    3 years ago

    note: roku specs
    tv c256x

    hisense model 43r6+

    software version 11.90.0 build 4193-94

  • osl7's avatar
    osl7
    Streaming Star
    3 years ago

    nothing fixes it. this happened to me at the end of last year and none of the fixes   fixed it

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      3 years ago

      osl7

      Thanks for the post.

      Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

      With more detailed information, we will be able to assist you further.


      Thanks,
      Danny

      • SC68's avatar
        SC68
        Newbie
        11 months ago

        Connecting my laptop to my Roku Ultra using software version 13 (screen mirroring)

        The computer says I am connected to Roku Ultra but the Roku screen is stuck at "starting video from..."

        I have made sure both devices are on the same network

        I have tried restarting my Roku

        I have tried restarting my Roku and my laptop

        I have reset my Roku

        I have reset my Wi-Fi 

        I made sure my network was set to private 

        Last week I was not having any issues mirroring thru my Roku and it seems this is not a new issue or one you have addressed to a conclusion