Screen is black on roku tv
Starting this morning my Roku TV Model 7106x, Serial number YN00T5185706 displays a black screen. Audio is working but no picture. I tried factory reset but the screen flickers a picture momentarily ...
Forum Discussion
I’m having the issue while trying to watch prime
Hello Sbpathk08
Thanks for posting in the Roku Community!
Can you please provide us with more information regarding the issue you are experiencing?
- What Roku model device are you using?
- Does the issue only occur on a specific channel or all channels on your Roku device?
- What troubleshooting steps have you taken so far to try to resolve the issue?
- How long has the issue been occurring?Please keep us posted and we'll continue assisting you from there.
Regards,
KarlaHi Community users,
Thanks for the posts.
If you are experiencing an issue with your Roku TV displaying a black screen but can still hear audio, we would recommend unplugging your TV for 10-15 minutes then powering it back up again to see if the issue persists.
Please keep us posted what you find out and we will be able to assist you further.
Thanks,
DannyJust picked up a 55” TCL Roku TV from Best Buy this past Sunday after reading great reviews. Worked great for a couple of days then got the black screen syndrome that many people are complaining of on this board. Good thing I found this forum and that the issue has still not been resolved. I’m still within Best Buy’s return policy window. I have a feeling there’s going to be a few of these stacked up behind the counter.
…..and now await the automated miraculous unplug for 15 min fix
