Forum Discussion
So I just went through 38 pages of comments on the last thread that Roku decided to close out because it “wasn’t relevant” anymore. Guess what if this problem is still happening I don’t care if it was caused by an old O.S. Clearly you did it again in one of your updates. Also it was quite telling that in closing it out you finally admitted this problem was from YOUR O.S. After 37 pages of telling people it was the tv not your updates to your software. So what are you gonna do, tell us it’s still our tvs when the same problem is happening across EVERY brand of tv Roku has partnered with? Do you expect us to be that stupid that 3 different tv companies are having the same problem at the same time? No it’s your Roku O.S. So FIX IT already. And if your O.S. Is actually bricking these tvs so it is a physical problem in the tv if your O.S. Caused it you are in charge of recall/refund not the company whose tvs YOU are breaking Roku.
If it is any help, you’re not alone!! This exact thing is happening to me too and I’ve tried EVERYTHING. And when you press the reset button at the back and turn it on, the factory settings pop up, but only for a SPLIT SECOND like the logo. It’s ridiculous