Forum Discussion

gomedko1's avatar
gomedko1
Newbie
5 months ago

Samsung tv won’t connect to wifi, will Roku help?

I have and older 2016 model Samsung tv, spectrum wifi. I got my wifi upgraded, activated my new equipment and now my tv won’t connect to the wifi. Instead of trashing the tv, can I use something like a Roku stick? Will it still connect to the wifi even tho my tv won’t? I’m not sure why my tv won’t connect anymore, it will connect to my phones hotspot, and everything else connects to my wifi. I spent probably about 5 hours yesterday trying to fix it and otp with spectrum and Samsung, each say it’s the other fault.

1 Reply

  • JWS9518's avatar
    JWS9518
    Roku Guru
    5 months ago

    The Roku's wireless connection is independent of the Samsung TV's wireless connection. I can't say connecting the device will be seamless as networks are quirky sometimes, but as long as you use a Roku that isn't old and lacking support, it should work.

    You could try factory resetting your Samsung and see if it gets connected again.  I would also try unplugging both the TV and router from power for 60 seconds and see if that helps, if you haven't tried that already.  I have an older Samsung TV and they are finicky sometimes with the network, but usually one of those 2 things, especially the powering off, tends to help.

    If your router is capable, you could also try setting up a separate guest network (Or IOT network) with 2.4 GHZ and/or WPA2 security and see if you can connect the TV or if possible, connect the TV via a network cable.  Older devices sometimes do not like combo 5/2.4 GHZ networks and/or the latest security protocols WPA3/WPA2 combos.