Forum Discussion
there is nothing wrong with the roku itself. it works fine when connected directly to the hdmi on the tv. the issue is three hdmi devices and two ports. on my older samsung tv we used a switch. with this tv it tries to "identify the source" each time you hit the switch. i think i read where you can bypass that by hitting exit. any other suggestions?
Thanks for keeping us posted, kingraybo.
We appreciate your effort in getting back to us and providing more information.
This seems to be a compatibility issue with your HDMI switch, as you clearly state that the Roku works when connected directly to the TV's HDMI input. Have you tried switching the two devices, your PlayStation and Verizon, to the HDMI switcher and transferring the Roku device directly to the TV's HDMI port to see if it makes any difference?
Let us know how this works.
Thanks,
Emman