Ruku TV - Activation issue, not downloading

Hi mfuquay,

Thanks for keeping us posted!

It seems like this issue is not entirely rooted in the network. No worries, let's fix this issue together. One last option to recommend performing is a factory reset to resolve this issue. 

Please be aware that factory resetting the Roku TV will require you to re-activate the device and may ask for you to re-authenticate some channels.
For more information about how to perform a factory reset on a Roku device, visit our Support page here: System restart or factory reset your streaming device
In addition, please be aware that when you remove a channel from a Roku device, it will be removed from all Roku devices linked to the same Roku account.
Please keep us posted on what you find out, and we will be able to assist you further.

All the best,
Kash

Factory reset worked…thanks so much!