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markp1's avatar
markp1
Newbie
2 years ago

Roku won't see Hotspot on iPhone

I have a Roku premier and, while traveling with RV,  have always used our iPhone hotspots to connect.   Just recently 11/2023,   Roku will not SEE our iPhone hotspots (in the wifi search on connecting Roku).   We've tried everything in the support pages and no luck. 

Any ideas out there?

Thx

tv & player wifi

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  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    2 years ago

    markp1-

    Premiere/Premiere+ (model numbers below 4620) are lower end units with single band Wi-Fi radios that only support the 2.4 GHz band.

    Be sure your phone's Wi-Fi hotspot is set to use the 2.4 GHz band, and not the 5 GHz band.