Forum Discussion

BGolden's avatar
BGolden
Newbie
2 months ago

Roku won't power on. Light doesn't turn on

Both of my rokus stopped working on the same day. I've tried the manual reset button on the back. Tried rebooting my router. Tried different power sources. Nothing. The light just doesn't even turn on when plugged in. I find it strange that it this happened for both my Roku devices in the same day. Maybe they are just so old they don't work anymore? 

TV & Player Setup

1 Reply

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    2 months ago

    BGolden 

    We understand you’re having issues with your Roku device, and we’re here to help.

    Please provide the serial number of your Roku device. Is there a light on the device, or are you receiving any error messages? Before this issue occurred, did you recently receive a software update?

    Looking forward to your reply.

    Roku Community Team