Forum Discussion
There are some router/modems that have an issue with Roku devices if the 2.4 GHz radio mode is set to only G/N. Changing the mode to B/G/N restores connectivity. It might be worth a try on yours. I have no idea how it's changed on your router, as I don't have the same type. You might control the router through an app, you might have to log into a config screen on the router, or you might need to contact AT&T and ask them to change it. For my Xfinity modem, Comcast has me locked out of those settings, so I'd have to contact them to make any changes.
- coynem564 years agoChannel Surfer
My AT&T internet was already set to B/G/N for the 2.4GHz wifi radio status and my TV still won't connect to the wifi. I have factory reset the TV and router.
- atc980924 years agoCommunity Streaming Expert
coynem56 does your TV see your WiFi and just not connect, or is it not even shown in the list?
- coynem564 years agoChannel Surfer
It sees the wifi and is just not connecting.
- DBDukes4 years agoCommunity Streaming Expert
You have a Roku TV? Not a TV with a Roku connected?
If so, it should be able to connect on 5 GHz band. What channel is your wireless router using on 5 GHz?
- coynem564 years agoChannel Surfer
It's a Roku TV and the 5GHz band is N/AC/AX mode